Health Professionals

Arizona Board of Chiropractic Examiners Complaint – Findings

Image by Michael Dorausch

The Arizona Board of Chiropractic Examiners (“Board”) administers all investigations and complaints regarding licensed doctors of chiropractic (“Doctor”) in Arizona.  The Board imposes disciplinary action if they determine that a violation has occurred.  The Board has issued an informal explanation of the complaint process.  An investigation by the Board is initiated when; 1) a complaint is filed, 2) the professional self-reports, and 3) when an organization is required by law to report a possible violation to the Board.  The Board’s investigation/adjudication process can be broken down into three stages:

1.       Findings
2.       Board Meeting
3.       Formal Hearing

This post will examine the first stage of the complaint process; Findings.  A general time-line for the findings stage is as follows:

1.       All complaints filed with the Board are investigated and brought before the Board.
2.       Once the Board receives the complaint a complaint number is assigned and a file is opened by an investigator.
3.       A copy of the complaint and a subpoena requiring a copy of the patient’s records are sent to the Doctor.
4.       The Board requests a response to the complaint from the Doctor within 10 days.
5.       Once the Board receives the Doctor’s response the complaint is then scheduled for the upcoming Board Meeting.
6.       Prior to the Board Meeting an investigator will contact both the Doctor and the complainant in order to clarify the basis of the complaint.
7.       Next, a Board Meeting is held where the Board will review the complaint for the first time.

Prior to responding to the complaint it is imperative that the chiropractor seek legal counsel.  Submitting a well-reasoned, persuasive response can sometimes be the difference between having the complaint dismissed versus being found to have committed an act of unprofessional conduct. The next stage in the Arizona Board of Chiropractic Examiners complaint process is Board Meeting.

If you have a question about an Arizona Board of Chiropractic Examiners complaint contact Attorney Robert Chelle.